Customer Experience Services
Realize the Value of Your Technology Solutions
Aqueduct Technologies’ Customer Experience Services ensure successful activation of your new technologies transitions into 100% user adoption and supports you in achieving your overall business objectives.
Our Commitment to Customer Success
An integral part of Aqueduct’s CX Organization, our Customer Success Managers work closely with you to understand your goals, ensure that your technologies are activated, and transition smoothly to successful adoption across your organization.
Your dedicated Customer Success Manager will:
- Partner with you to develop an in-depth understanding of your objectives
- Monitor your organization’s activated technologies
- Develop the appropriate adoption plans to drive 100% adoption of new technologies
- Leverage Aqueduct’s Adoption Services as needed to ensure your adoption goals are achieved
- Partner with the Q-Renewals team to ensure that once deployed, your solution continues to evolve to meet your needs
From Advisory Services and Assessments to Jumpstarts and Adoption Services, our suite of Lifecycle Services is designed to help our customers get the most out of their IT investments and are customized to meet their unique business requirements.
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Customer Retention Rate
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