Managed Services
Technology, processes, and personnel to drive operational health.
Aqueduct Technologies is nationally recognized by CRN as one of North America’s top Managed Service Providers (MSPs) and Security Operations Center (SOC) providers—a reflection of our commitment to innovation and exceptional customer service.
We deliver a comprehensive suite of technology, process, and people as a service, giving you the peace of mind that your IT environment is secure, supported, and always running at its best.
Whether you need 24×7 monitoring and validation, proactive health checks, help operating and maintaining your critical systems, or fully outsourced IT support, we tailor our services to meet your unique requirements. Our flexible approach takes into account your existing technology, business goals, and internal processes—so you get the right level of support, without compromise.
Operational Services Portfolio
Aqueduct Technologies Managed Services can provide your organization with the flexibility it needs to appropriately support its infrastructure, applications, and end-users. Customers can choose from any of the following offerings on a per device per month basis:
IT Operations
24/7/365 management of all your critical IT infrastructure and cloud-delivered services.
End User Support Services
Ensuring the productivity of your end users through comprehensive help desk services, including device management, security, and connectivity.
Security Operations
Security monitoring of all events, alerts, threats, and vulnerabilities, with rapid response in the event of a security incident or breach.
We have been consistently impressed with Aqueduct’s technical acumen, professionalism, and willingness to go above and beyond for our team. Their patience and smart approach to problem-solving are commendable.
-Director of IT, Life Sciences
The meticulous and timely work your NOC team put into vulnerability patching and resolving the issue was exceptional. Your attention to detail, strong communication, and customer-first attitude did not go unnoticed.
-CISO, Financial Services
Solutions to fit your business
Beyond our robust Managed Services portfolio, we offer flexible add-on and standalone as a service offerings—including Vulnerability Management, Pen Testing, Backup, Wireless Performance Management, and Dispatch Services —to complement our Managed Services and support your evolving business needs. Reach out to our team to learn more.