General Archives

Can Aqueduct help us evaluate and select the right connectivity vendors?

Apr 2, 2026

Yes. Aqueduct Technologies uses a proprietary vendor-agnostic research tool to provide simplified, data-driven insights for connectivity decisions. This tool helps organizations compare carriers, data centers, and connectivity options across cost, performance, and...

Does Aqueduct handle colocation and direct connect solutions?

Apr 2, 2026

Yes. Colocation, cloud, and direct connect solutions are part of Aqueduct’s Carrier Services consulting portfolio. Aqueduct uses a vendor-agnostic research tool called ATLAS that provides data-driven insights including an international data center locator,...

Can Aqueduct help us upgrade or migrate our contact center?

Apr 2, 2026

Yes. Aqueduct has direct experience supporting contact center migrations and upgrades. In one engagement, a regional bank with a high-touch contact center needed to migrate from a hosted platform to improve agent and customer experience. Aqueduct evaluated platforms...

Does Aqueduct help with UCaaS or cloud-based phone systems?

Apr 2, 2026

Yes. UCaaS and CCaaS are core capabilities within Aqueduct’s Carrier Services practice. Aqueduct helps organizations evaluate, select, and deploy unified communications and contact center platforms, and manages the full implementation, billing, and ongoing...

Can Aqueduct help us get a handle on our telecom and wireless spending?

Apr 2, 2026

Yes. Aqueduct Technologies provides telco, mobile, and SaaS expense management as part of its Carrier Services portfolio. In one engagement, a large national healthcare organization with 2,000+ mobile devices needed to control costs and improve internal processes....