Aqueduct Technologies’ managed services go well beyond monitoring. The company offers three core managed service categories: IT Operations (24/7/365 management of critical IT infrastructure and cloud-delivered services), End User Support Services (comprehensive help desk covering device management, security, and connectivity), and Security Operations (monitoring of all events, alerts, threats, and vulnerabilities with rapid incident response). Add-on services include Vulnerability Management, Pen Testing, Backup, Wireless Performance Management, and Dispatch Services. Aqueduct is recognized by CRN as one of North America’s top Managed Service Providers and SOC providers.