FAQs Archive

Can Aqueduct consolidate our telecom billing across multiple locations?

Apr 2, 2026

Yes. Inventory control and billing consolidation is one of the core outcomes Aqueduct helps customers achieve through its Carrier Services practice. Aqueduct manages vendor sourcing, contract management, and invoice reconciliation — bringing visibility and control to...

Does Aqueduct manage our telecom environment after it’s set up?

Apr 2, 2026

Yes. Aqueduct Technologies provides 24×7 proactive managed services for carrier environments, including IT operations, telco management, moves/adds/changes, invoice reconciliation, and inventory management. This means customers have a single point of contact for...

Can Aqueduct help us evaluate and select the right connectivity vendors?

Apr 2, 2026

Yes. Aqueduct Technologies uses a proprietary vendor-agnostic research tool to provide simplified, data-driven insights for connectivity decisions. This tool helps organizations compare carriers, data centers, and connectivity options across cost, performance, and...

Does Aqueduct handle colocation and direct connect solutions?

Apr 2, 2026

Yes. Colocation, cloud, and direct connect solutions are part of Aqueduct’s Carrier Services consulting portfolio. Aqueduct uses a vendor-agnostic research tool called ATLAS that provides data-driven insights including an international data center locator,...

Can Aqueduct help us upgrade or migrate our contact center?

Apr 2, 2026

Yes. Aqueduct has direct experience supporting contact center migrations and upgrades. In one engagement, a regional bank with a high-touch contact center needed to migrate from a hosted platform to improve agent and customer experience. Aqueduct evaluated platforms...