Waltham, MA, September 17, 2019 – Aqueduct Technologies, Inc., New England’s leading IT solutions provider, announced that Cisco®, has recognized Aqueduct as a leader in exemplary customer service and awarded them their new Advanced Customer Experience Specialization.
With their ongoing commitment to “customers for life,” this announcement comes as no surprise.
Aqueduct’s Customer Experience Journey model provides a lifecycle view of capabilities to guarantee the successful deployment, operational management, and continual enhancement and adoption of solutions. Overseeing this model is a Customer Experience Executive, a new role for Aqueduct, dedicated to increasing value across the lifecycle and ensuring optimal customer experience.
Aqueduct continuously reviews and expands their offerings to align to their customer’s needs based on industry trends and feedback from their Customer Advisory Board. With a full range of IT assessments and adoption programs, customers gain a comprehensive understanding of their technology landscape and how to continually enhance deployed solutions to gain maximum value from investments.
Aqueduct Technologies has been a long-time noteworthy partner of Cisco®, winning multiple awards such as the U.S. East Regional Partner of the Year and Software Lifecycle Partner of the Year.
The Advanced Customer Experience Specialization was designed to distinguish Cisco® partners who have the people, tools, and infrastructure needed to best support customers throughout their lifecycle. Aqueduct Technologies has a dedicated team of local IT professionals with deep technical expertise in Networking, Collaboration, Security, Data Center, and Service Provider Technology.
As customers increasingly move to Software-as-a-Service (SaaS), they’re looking for partners like Aqueduct to help them accelerate innovation, reduce risk, and achieve better business outcomes faster.
About Aqueduct Technologies, Inc.
Aqueduct Technologies is the New England-based IT solutions provider completely vested in and devoted to the success of our customers. The combination of our industry experience, responsive local team, and executive commitment is so powerful and unique that we can confidently provide our customers the “Aqueduct 100% Services Guarantee.”
To learn more about Aqueduct, please email info@aqueducttech.com or call (617) 221-3570.