Aqueduct Technologies, Inc. (“Aqueduct,” “we,” “us,” or “our”) respects your privacy. This Privacy Notice explains how we collect, use, disclose, and protect personal information when you visit aqueducttech.com and related Aqueduct websites that link to this Notice (the “Website”).
Scope of this Notice
This Notice applies to personal information collected through the Website, including when you browse the Website, contact us, or request a maturity assessment. It does not apply to:
- Personal information that Aqueduct processes for a customer while providing managed, advisory, or other contracted services. In that case, the customer’s privacy notice and contract govern the processing.
- Employment or job-applicant information, which is governed by a separate applicant or employee privacy notice where applicable.
- Third-party websites, services, or social-media platforms that link to or from the Website.
Who we are and how to contact us
Aqueduct Technologies, Inc.
150 Royall Street
Canton, MA 02021
For privacy questions or requests, email info@aqueducttech.com with the subject line “Privacy Request.”
Information we collect and why
| Category | Examples | Why we collect and use it |
|---|---|---|
| Contact and professional information | Name, business email address, phone number if provided, company name | To respond to inquiries, arrange and deliver requested assessments or services, and communicate with you |
| Inquiry information | Assessment interest, message content, and other information you choose to submit | To understand and respond to your request |
| Marketing preferences | Your optional choice to receive AQ news and event invitations | To send the communications you requested |
| Website usage information | Pages viewed, how you arrived (such as a search engine or link), time on site, return visits, and cookie identifiers | To understand how visitors use the Website, improve it, and tailor content and our follow-up to your interests. If you submit a form, we may connect this activity to your contact record. |
| Technical information | IP address, browser and device type, operating system, date and time of visit, and approximate location derived from IP address | To operate, secure, and troubleshoot the Website and prevent fraud and abuse |
Please do not submit passwords, authentication credentials, protected health information, payment-card information, security logs, or other sensitive information through Website forms.
How we collect information
- Directly from you, when you submit a form or contact us.
- Automatically, through cookies and similar technologies when you visit the Website.
- From our service providers, who process information on our behalf to host the Website, provide our forms and website analytics, and support our operations.
How we use information
We use personal information to:
- Respond to inquiries and maturity-assessment requests;
- Schedule, deliver, and follow up on requested services;
- Understand how visitors use the Website, and improve and customize the Website and your experience;
- Operate and secure the Website, and detect and prevent fraud, security incidents, and misuse;
- Send news, event invitations, and other marketing communications when you have opted in or when otherwise permitted by law;
- Maintain business records and comply with legal obligations; and
- Establish, exercise, or defend legal claims.
How we disclose information
We do not sell personal information, and we do not share it for cross-context behavioral advertising. We may disclose personal information to:
- Service providers that host the Website, provide our forms and website analytics, maintain our customer-relationship-management systems, and support our operations. They may use personal information only to provide services to us, as permitted by law and contract.
- Professional advisers, for legal, accounting, insurance, audit, and other professional services.
- Government authorities and other parties, when required by law or legal process, or to protect rights, safety, property, or security.
- Business successors, in connection with a merger, acquisition, financing, reorganization, bankruptcy, or sale of all or part of our business or assets.
Cookies and your choices
We use essential cookies to operate the Website and our forms. We also use analytics cookies to understand how visitors use the Website and to improve and customize their experience. We do not use advertising cookies, advertising pixels, session replay, or behavioral advertising.
You can opt out of analytics cookies at any time using the Cookie preferences link at the bottom of any page. Your choice applies to the browser and device you are using. We also honor Global Privacy Control signals sent by your browser as an opt-out. You can block or delete cookies through your browser settings, though blocking essential cookies may affect the forms.
Marketing choices
You may opt out of marketing emails at any time by using the unsubscribe link in the message or by emailing info@aqueducttech.com. This will not affect service-related or legally required communications.
Retention
We keep personal information only as long as reasonably necessary for the purposes in this Notice:
- Assessment and other business inquiries: for the duration of the inquiry and up to 24 months after the last meaningful interaction;
- Marketing preferences and related contact information: until you unsubscribe or withdraw consent;
- Website usage, technical, and security records: as needed for analytics, security, troubleshooting, and legal compliance; and
- Information subject to legal obligations or disputes: for as long as required or reasonably necessary.
Your privacy rights
Depending on your state of residence, you may have the right to access, correct, delete, or obtain a copy of your personal information, and to opt out of certain processing. To make a request, email info@aqueducttech.com with the subject line “Privacy Request.” We may need to verify your identity, and an authorized agent may submit a request on your behalf. If we deny your request, you may appeal by replying to our response.
California residents may have rights to know, delete, and correct personal information, subject to legal exceptions. We do not sell or share personal information as those terms are defined by California law, and we will not discriminate against you for exercising your privacy rights.
Where we operate
Aqueduct is based in the United States, and the Website is intended for visitors in the United States. Information may be processed in the United States and other locations where our service providers operate.
Security
We use reasonable administrative, technical, and physical safeguards designed to protect personal information. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.
Children’s privacy
The Website is intended for business audiences and is not directed to children under 16. We do not knowingly collect personal information from children under 16.
Changes to this Notice
We may update this Notice from time to time. We will post the updated Notice on the Website and revise the “Last updated” date.
Contact us
Aqueduct Technologies, Inc.
150 Royall Street
Canton, MA 02021
info@aqueducttech.com