FCC Order 19-72A1 to Replace Copper Telephone Lines
Do you still have copper-based telecommunication services? Most organizations don’t know if they do or don’t, so why does it matter? On August 2, 2019, the FCC officially granted telecommunication carriers permission to abandon outdated and degrading copper...
E911 FCC Compliance Requirements
In August 2019, the FCC adopted rules implementing two federal laws that strengthen emergency calling: Kari’s Law and Section 506 of RAY BAUM’S Act. Compliance dates for these laws initially went into effect in 2020 with the final compliance date coming up on January...
The Most Common Single Point of Failure in a Data Center
After over twenty years of working with customers in their data centers, I’ve seen virtually every piece of critical hardware be configured in some sort of redundant fashion to protect against item failure. Storage usually has some sort of erasure coding, servers are...
Components of a Valuable IT Workshop
Facilitated workshops are typically a powerful approach to solving problems, but not necessarily the end-all solution itself which can be broad and complex. Getting everyone in the same room (either in person or virtually) to characterize the current state, make...